Connect patients and care teams with professional human interpreters in seconds. Get 24/7 access to OPI, VRI and ASL, with scheduled remote and in-person medical interpreting available when needed.
Trusted by Healthcare & Research Organizations
Language needs do not arrive on a schedule.
A patient may need an interpreter during intake, a telehealth visit, an unexpected consultation, a follow-up call or a sensitive discussion that cannot simply be moved to another day.
Day Interpreting gives healthcare teams 24/7 access to professional human interpreters by phone and video, with on-demand connections available in seconds for supported languages.
When an encounter needs to be planned in advance, we also provide scheduled OPI, VRI, ASL and in-person interpreting. One service can support both immediate and pre-scheduled medical communication.
Most healthcare organizations understand the need for language access. The difficulty is making it work inside real clinical and administrative workflows.
The patient is ready. The clinician is ready. Communication should not be held up waiting for language support. Day Interpreting is built for on-demand access, with supported interpreter sessions connecting in under 10 seconds. That gives front desks, clinicians, telehealth teams and support staff a faster way to respond when the language need appears unexpectedly.
Medical conversations can involve protected health information, diagnoses, treatment decisions and other sensitive information. Language access therefore has to work inside the organization's privacy and security requirements. Day Interpreting provides HIPAA-compliant infrastructure, ISO 27001-certified cloud infrastructure and Business Associate Agreements for healthcare clients when required.
Healthcare teams cannot predict which language they will need next. A clinic may handle Spanish throughout the day and then suddenly need another language or ASL. Hospitals, telehealth providers and multi-location organizations face even more variation. Day Interpreting supports more than 500 languages, dialects and sign-language options, helping teams cover changing language needs without maintaining an in-house interpreter for every possibility.
Not every healthcare interaction needs the same type of interpreting. A short scheduling call may work well with OPI. A clinical consultation where visual context matters may call for VRI. A Deaf patient who communicates through ASL needs visual language access. A complex planned appointment may be better suited to an in-person interpreter.
Interpreter demand can change from one week to the next. Some healthcare organizations use interpreting every day. Others may only need it when a particular patient, language or situation arises. With Day Interpreting, pay-as-you-go customers do not need a monthly subscription, long-term contract or minimum monthly spend. You can purchase prepaid credits, pay by actual minutes used, or set up an Enterprise account when your organization needs centralized billing, multiple users or larger-scale usage.
For a practical comparison, see our guide to OPI, VRI and in-person healthcare interpreting.
Choose the interpreting format that fits the encounter instead of forcing every patient interaction through the same channel.
Over-the-phone interpreting (OPI) gives healthcare teams immediate voice access to a professional interpreter without requiring video equipment. It works well when speed matters and visual communication is not necessary.
Video Remote Interpreting (VRI) adds visual communication to remote interpreting. This can be useful when facial expressions, gestures or visual context help participants communicate more clearly.
Deaf and hard-of-hearing patients may require visual language support that spoken-language OPI cannot provide. Day Interpreting provides ASL interpreting through video, helping providers communicate with patients without having to rely solely on an interpreter being physically available on site.
Some healthcare appointments are known in advance. Day Interpreting can help organizations arrange scheduled OPI, VRI or ASL support for planned consultations, recurring sessions, specialist appointments or language requests that benefit from advance coordination.
Scheduled appointments are handled outside the Day Interpreting platform. To request a scheduled remote appointment, please use our booking page or contact our team directly.
Schedule an AppointmentCertain planned or complex healthcare encounters benefit from having an interpreter physically present. Day Interpreting can arrange in-person medical interpreting when the situation, patient or organization requires on-site language support.
In-person interpreting is arranged separately and is not booked inside the Day Interpreting platform. To request availability, pricing or scheduling, please use our booking page or contact our team directly.
Request In-Person InterpretingYou do not have to commit to one interpreting modality across your organization. Choose the option that best fits each encounter.
Learn more about Video Remote Interpreting in healthcare and the role of sign language interpreters in healthcare.
Different situations call for different interpreting methods. The right choice depends on the patient, urgency, communication needs and clinical setting.
| Healthcare Need | OPI | VRI | ASL Video | In-Person |
|---|---|---|---|---|
| Appointment scheduling | Yes | No | No | No |
| Patient intake | Yes | Yes | Yes | No |
| Quick care coordination | Yes | Yes | No | No |
| Telehealth | Yes | Yes | Yes | No |
| Visual communication needed | No | Yes | Yes | Yes |
| Patient communicates through ASL | No | No | Yes | Yes |
| Planned specialist appointment | Yes | Yes | Yes | Yes |
| Complex scheduled discussion | No | Yes | Yes | Yes |
| Unexpected language need | Yes | Yes | Yes | No |
| Pre-scheduled language support | Yes | Yes | Yes | Yes |
Getting language support should not create another administrative task.
Access Day Interpreting through the web platform, mobile app or available phone options and select the language or interpreting service you need.
For supported on-demand requests, Day Interpreting connects you with an available professional interpreter in seconds. There is no need to schedule routine on-demand sessions in advance.
Need another participant? Add a patient, family member, care coordinator, colleague or other authorized participant to the interpreted call when needed. Third-party calling makes it easier to support conversations where everyone is not physically in the same location.
A private practice does not use interpreters the same way as a hospital network. Day Interpreting gives healthcare organizations options based on how they actually work.
Pay-as-you-go interpreting is charged by the minute. You are not paying for unused monthly interpreter capacity when your demand changes.
Healthcare organizations that need multiple users, centralized management or invoicing can use an Enterprise account. Enterprise capabilities include multi-user access, centralized billing, administrative controls, activity and usage reporting, flexible payment arrangements, volume options and API integration for appropriate enterprise workflows.
Standard pay-as-you-go access has no setup fee, monthly subscription or required monthly minimum. This makes on-demand medical interpreting practical even for smaller practices or organizations with occasional language needs.
Individual users and smaller organizations can purchase prepaid credits through the Day Interpreting dashboard. Credits do not expire, and auto-recharge can be enabled to help prevent interruptions during interpreting sessions.
Healthcare conversations often involve more than one provider, family member, care coordinator or patient representative. With over-the-phone interpreting, Day Interpreting lets users bring an additional participant into the interpreted call without starting a separate communication workflow.
Important: Third-party calling is available for OPI only and may include additional fees. VRI sessions are 1:1 only and do not support adding third-party participants inside the Day Interpreting platform.
See current interpreting pricing options or request an Enterprise demo.
Healthcare language access has to protect sensitive patient information as well as support clear communication. Day Interpreting provides compliance-focused infrastructure for organizations handling medical and healthcare conversations.
Day Interpreting's interpreting infrastructure is HIPAA compliant and designed to support conversations involving protected health information. Healthcare organizations should still evaluate the service within their own policies, security controls and compliance responsibilities.
When Day Interpreting is acting as a business associate for a healthcare organization, a formal Business Associate Agreement (BAA) can be provided. This matters when an ongoing interpreting relationship involves access to protected health information.
Day Interpreting's cloud infrastructure is ISO 27001 certified, adding an established information-security framework to the interpreting environment.
Read the full HIPAA compliance statement.
Give departments and care teams access to phone, video, ASL and scheduled interpreting without depending on one modality for every encounter.
Support intake, appointments, consultations, follow-ups and front-desk communication when patients and staff do not share the same language.
Bring language support into unexpected patient encounters without having to wait for a previously scheduled interpreter.
Support triage, consent and treatment conversations the moment a patient arrives, without adding a step to an already time-critical workflow.
Add professional language support to remote care using phone or video interpreting. Patients, clinicians and interpreters can communicate without needing to be in the same physical location.
Use professional interpreters for conversations where context, tone and patient understanding can be especially important.
Support consultations, treatment discussions, scheduling and other sensitive patient interactions across language differences.
Help research teams, coordinators and participants communicate during appropriate study-related and clinical research interactions.
Use on-demand or scheduled interpreting for recurring appointments, specialty consultations, patient education and ongoing care communication.
Healthcare communication is rarely a simple word-for-word exchange.
A patient may describe pain differently. A clinician may need clarification. A conversation may involve unfamiliar terminology, sensitive information or several people asking questions at once.
Professional human interpreters can follow that context in real time and request clarification when something is unclear. Their role is to facilitate accurate communication without replacing the clinician, giving medical advice or taking over the conversation.
For a deeper look at what healthcare organizations should expect, read What Makes a Good Medical Interpreter?
Public client feedback reinforces the qualities healthcare teams care about most: responsiveness, smooth coordination and professional interpreters.
After Day helped secure a last-minute interpreter, Maryam said the support “made all the difference.”
Maryam Jimenez
After an interpreting session involving an office/patient, the client reported that the patient was pleased and that “Everything went well.”
Andrews
Katy praised the interpreting team's responsiveness and described the interpreters as “professional and very well-qualified.”
Katy Freeman
Source: Day Translations client reviews.
Get on-demand language support when unexpected needs arise, with supported interpreter sessions designed to connect in under 10 seconds.
Give healthcare teams broad language coverage without trying to maintain local interpreter capacity for every language a patient may use.
Use prepaid pay-as-you-go access for variable demand, or an Enterprise account when your organization needs multiple users, centralized billing and broader administrative control.
HIPAA-compliant infrastructure, ISO 27001 certification and Business Associate Agreements when required support privacy-focused medical interpreting workflows.
Medical interpreting services help healthcare professionals and patients communicate when they do not share the same spoken or signed language. A professional medical interpreter communicates meaning between participants in real time during appointments, consultations, intake, follow-up care and other healthcare interactions. Day Interpreting provides on-demand and scheduled OPI, VRI, ASL and in-person medical interpreting.
For supported on-demand languages and modalities, Day Interpreting is designed to connect users to an interpreter in under 10 seconds. Actual availability can vary based on language, modality and the specific request.
Yes. Day Interpreting provides 24/7 on-demand interpreter access for supported languages and modalities. Specialty, scheduled or in-person requests may require advance coordination.
Yes. Day Interpreting operates HIPAA-compliant interpreting infrastructure for sensitive healthcare communication. Healthcare organizations remain responsible for determining how any vendor fits within their own HIPAA policies and obligations.
Yes. Day Interpreting signs Business Associate Agreements for healthcare clients when the relationship requires one.
It depends on the encounter. OPI is useful when immediate voice communication is enough. VRI adds visual context. ASL requires an appropriate visual communication option. In-person interpreting may be preferred for certain complex or planned encounters.
Yes. Day Interpreting provides ASL interpreting through video for healthcare organizations and can coordinate scheduled interpreting where required.
Yes. Scheduled OPI, VRI, ASL and in-person options are available for appointments or situations where the interpreting need is known ahead of time.
Yes. Day Interpreting supports third-party calling, allowing another authorized participant to be added when needed. Healthcare organizations should make sure anyone joining a conversation involving protected health information is appropriately authorized.
No long-term contract is required for standard pay-as-you-go access. You can purchase prepaid credits and use interpreters as needed without a monthly minimum. Larger healthcare organizations can also set up Enterprise accounts with centralized billing, multiple users and other organizational features.
Pay-as-you-go interpreting is charged by the minute, with prepaid credits available for individuals and smaller businesses. Enterprise organizations can discuss invoicing, volume and account arrangements based on their requirements.
A family member may speak both languages, but that does not make them a professional medical interpreter. Healthcare conversations can involve specialized terminology, confidentiality, emotional pressure and information that needs to be communicated without filtering or alteration. Healthcare organizations should follow applicable language-access requirements and their own policies when deciding when a qualified interpreter is appropriate.
See interpreting pricing and our guide to OPI, VRI and in-person healthcare interpreting for more detail.
Give patients and care teams faster access to professional human interpreters across phone, video, ASL and scheduled in-person support. Connect on demand when the need is immediate, or schedule interpreting ahead of time for planned healthcare encounters.
1-202-933-8111
1-202-933-8111